What is TWILL?

TWILL is a structured knowledge base and AI assistant designed for boards, committees, and leadership teams.

It helps organizations turn meeting materials, reports, minutes, proposals, policies, and other documents into connected knowledge that can be explored, verified, and used in decision-making.

Instead of searching through files one by one, users can ask TWILL questions, review important information on the dashboard, and follow each answer back to its original source.

 

TWILL helps you:

• prepare for meetings
  
• understand the current situation and strategic context
  
• review previous decisions and their history
  
• identify issues that may require attention
  
• compare new proposals with existing priorities
  
• find relevant information across multiple documents
  
• bring new members up to speed more quickly
  
• verify where a particular statement came from
  

The exact views, categories, and suggested tasks available in TWILL depend on how your organization’s workspace has been configured.

When documents are uploaded, TWILL processes their contents and identifies information relevant to your organization.

Rather than keeping that information only as text inside separate files, TWILL organizes it into structured items and records. Related information can then be connected across different documents and points in time.

This makes it easier to understand not only what a document says, but also how it relates to earlier decisions, current priorities, and other relevant information.

The Assistant allows you to ask questions about the knowledge available in your workspace.

For example, you might ask:

• What has changed since the previous meeting?
  
• Which issues require attention?
  
• What decisions are still open?
  
• How does this proposal relate to our strategy?
  
• What is the history behind this topic?
  

You can also provide the Assistant with new information. TWILL can save it to the knowledge base, add it to an existing item, or use it to update what is currently known about a topic.

Or, you can start with one of the suggested tasks shown in your workspace, such as preparing a meeting brief, reviewing an agenda, or assessing strategic alignment.

The dashboard provides structured views of the knowledge in your workspace.

Depending on your organization’s setup, these views may include information about the current situation, strategy, decisions, actions, risks, proposals, or other relevant areas.

Dashboard cards allow you to open individual items and review their details, history, related information, and sources.

TWILL is designed to make its answers verifiable.

When an answer refers to information in the knowledge base, you can review the related item and see:

• its current summary
• the records that contribute to it
  
• when the information was recorded
  
• the source document behind each record
  
• related items and context
  

This helps you understand what TWILL is drawing on before using the information in a meeting or decision.

TWILL helps organize information, reveal context, and make knowledge easier to access. It does not replace the judgment of board members, executives, or subject-matter experts.

Important answers should always be reviewed together with their supporting records and source documents.

To begin using TWILL:

1. Upload relevant documents.
   
2. Wait for processing to finish.
   
3. Open the Assistant.
   
4. Ask a question or choose a suggested task.
   
5. Review the answer and verify its sources.